Responsible for the design, operation, and optimization of enterprise-grade storage and SAN environments across multiple data centers.

• Manage incidents, troubleshoot storage and SAN issues, and monitor infrastructure health.
• Perform standard and complex change management (disk provisioning, zoning, firmware upgrades, capacity expansion).
• Handle obsolescence and lifecycle management: hardware replacement, firmware compliance, and modernization plans.
• Participate in business and infrastructure projects, collaborating with internal customers and cross-functional teams.
• Support PCI and financial audits with detailed infrastructure documentation.
• Conduct daily and internal team meetings, including automation and improvement initiatives.

Managed internal IT infrastructure and evaluated technological solutions for enterprise systems. Supported virtualization, storage, and server infrastructures. Led infrastructure provision evaluations and client support activities. Participated in infrastructure modernization and internal project assessments.

Handled both internal and client-based IT infrastructure, including servers, virtualization, and network systems. Evaluated infrastructure needs and provided tailored solutions for clients. Coordinated technical implementations and system documentation.

Deployed and evaluated Cisco SDA technologies. Integrated hardware VTEPs with VMware NSX.